Cancellation + No-Show Policy -
Please take a moment to familiarise yourself with our Cancellation + No Show Policy.
All bookings require a $50 deposit. This will be deducted from your final total at the time of your appointment.
We understand life happens and you may have to reschedule or cancel your appointment with us. As your appointment is reserved especially for you, 48 hours notice enables us to offer the appointment to another lucky client on our waiting list.
Appointments that are cancelled less than 48 hours prior will result in the $50 deposit being forfeited.
Please arrive on time to your appointment. If you are more than 15 minutes late we may need to reschedule your appointment. This will result in your deposit being forfeited.
We cannot accept messages left on Sundays or public holidays as sufficient notice, as we will not have enough time to try to rebook your time slot.
These policies are to ensure we can continue to run as a small business, to respect the time of our staff and to honour your booking.
By booking an appointment with us, you are agreeing to our terms and conditions.